Your Privacy Matters
Transparent, responsible, and secure data handling.
How Mamba Services collects, holds, uses, and protects personal information connected to care and services.
Policy Summary
The privacy policy covers four core areas.
Last Updated: January 2024
Privacy Policy Details
Privacy Policy Details
Mamba Services Pty Ltd is committed to protecting the privacy of an individual’s personal information. The following sets out how we aim to protect the privacy of your personal information, your rights in relation to your personal information and the way we collect, hold, use and disclose your personal information.
The kinds of information we collect
Consumer personal information is collected to provide care and services. Personal information we collect could include your name, address, telephone number and email address, date of birth, gender, advocate or emergency contact’s telephone number and email, health information, and diversity status including ethnicity and lifestyle preferences.
How we collect personal information
Participant personal information may be collected from you, your family members or significant others, your advocate, your doctor or other service providers or facilities.
Security of personal information
We take all reasonable steps to ensure that the personal information we hold is protected against misuse, loss, unauthorised access, modification or disclosure.
Privacy complaints
All complaints regarding privacy can be lodged via our complaint handling process. Privacy complaints will be treated seriously, promptly and confidentially.
Consent
By using our services or website, you consent to the terms of this Privacy Policy.