Fit and charges confirmed before booking
Pre-booked · accessible van · support worker driver
Wheelchair accessible transport in Perth, with support at both ends
A trained support worker drives the ramp-access van, you stay in your own wheelchair, and they can help before the ride and at your destination. It is a pre-booked support service, not an on-demand wheelchair taxi.
- Pre-booked, not on demand
- Stay seated in your wheelchair
- Help beyond the kerb
A proper accessible van
Ramp entry, wheelchair restraints, specialised seatbelts and room for a companion.
Support worker driver
The person driving is trained in the van's accessibility features and can provide the support agreed with you.
You choose the support
Ask the worker to come inside, help practically or wait outside.
Straight answers first
Vehicle fit, capacity, support scope and proposed charges are discussed before you agree.
The van
Travel in comfort in our wheelchair accessible van.
A reliable, secure ramp system for smooth boarding and exiting.
Compliant wheelchair restraint and tie-down systems with specialised seatbelts for a secure journey.
A climate-controlled interior with room for you, your wheelchair, and a support worker or companion.
- Clear support for Wheelchair accessible van transport with a support worker driver
- Local team access across Perth WA
- NDIS-informed support planning
Where the van can take you
Accessible transport for appointments and everyday life.
Appointments
Getting to medical and dental appointments, and a worker who can come inside with you if you want.
Shopping and errands
Grocery shopping, the bank or essential errands, with agreed help at the counter or with bags.
Social outings
The movies, a local cafe, community events, or a day at the beach or park.
Regular trips
Ask about a recurring time for the same trip. Regular times depend on current capacity.
Wheelchair taxi or supported transport?
Transport-only and supported transport solve different problems. A simpler ride may be the right choice when no help is needed at either end.
| Feature | Mamba supported trip | Transport-only trip |
|---|---|---|
| Travel in your wheelchair | Ramp, restraints and specialised seatbelts | Confirm vehicle features with the provider |
| Help before leaving | Can be included in the agreed support | Ask the provider what support is available |
| Help at the destination | Can be included in the agreed support | Confirm whether destination support is included |
| Booking | Pre-booked, 24 hours' notice where possible | Check the provider's booking options |
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Tell us about the trip
Enter your name and phone number. Add the pickup, destination, wheelchair details and what help would be useful before leaving or when you arrive.
How booking works
Four clear steps from enquiry to your first trip.
Describe the journey
Share the pickup, destination, timing, wheelchair and who else is travelling.
Describe the support
Explain what help is wanted before boarding and at the destination.
Check the fit
We confirm the vehicle, current capacity and whether the requested support can be arranged.
Review before deciding
Read the proposed charges and service agreement, including exactly what support is included.
Questions about accessible transport
Is this a wheelchair taxi?
No. Mamba is a pre-booked support service, not an on-demand taxi. A trained support worker drives the ramp-access van, you travel in your own wheelchair, and they can help at your destination in the way you agreed. We do not accept Taxi User Subsidy Scheme (TUSS) vouchers.
When might a wheelchair taxi be enough?
For a straight A-to-B trip where you do not need help before leaving or at the destination, a transport-only service may suit you. We will say so when the additional support is not needed.
Do I stay in my wheelchair?
Yes. You board and travel in your own wheelchair via the ramp, secured using the vehicle's restraint and specialised seatbelt system.
Can a family member or carer come too?
Yes. There is room for a companion. Tell us who is travelling so seating can be confirmed.
Can NDIS funding be used for transport?
That depends on your plan, goals, available budget, plan management and the support delivered. We explain the proposed items and charges before you agree.
How much notice do you need?
We ask for 24 hours where possible. For shorter notice, contact us and we will confirm whether the van and a suitable support worker are available.
Next step
Tell us where you need to be.
Use the form or call 0449 922 665. We will explain whether the accessible van and supported-trip model fit what you need.